1.6 Update SA to Pending Stop and Unlink SA/SP

Reference: Stop Premise Based Service Process Model - Page 1 for the associated business process diagram.

Group: Stop SA

Actor/Role: CC&B

Description: The status of the Service Agreement changes to Pending Stop. The SA/SP link is populated with an effective end date (stop) date. A Field Activity may be created if configured. CC&B links the Field Activity to the SA/SP.

Entities to Configure

•	Installation Options

Available Algorithms

•	C1-SAI-INFO - This Installation algorithm formats the “SA Information” that appears throughout the system.

•	C1-SAT-INFO - This SA Type SA Information algorithm formats the “SA Information” that appears throughout the system.

•	LL REV - This initiate a stop for a SA algorithm causes service to be started under a landlord's account when a tenant stops service at a service point covered by a landlord agreement.

•	C1-SAIS-ST - This SA Type initiate stop SA algorithm automatically stops a pending stop service agreement (instead of waiting for the background process that transitions SAs from pending stop to stopped).